Privacy Policy

1. Introduction

At Hazuku.com, your privacy is our priority. We are committed to safeguarding your personal information and providing a safe and secure online shopping experience. This Privacy Policy explains in detail how we collect, use, store, and protect your personal data when you visit or make a purchase on our website.

By using Hazuku.com, you agree to the practices described in this policy, which complies with applicable data protection laws as per Indian privacy regulations.

2. Information We Collect

Here are the information that we may collect to provide you with a seamless and secure online shopping experience:

  • Personal Information: We collect personal details such as your full name, email address, mobile number, and billing/shipping address to process your orders and provide customer support.
  • Payment Information: Your credit or debit card details, UPI transaction and other payment-related data are processed securely through trusted third-party payment gateways.
  • Order Details: Includes your purchase history, order ID, product details, and transaction information. This helps us offer better service and personalized offers.
  • Technical and Usage Information: We gather technical data such as your IP address, browser type, device model, operating system, and website usage patterns. This helps us enhance site performance, ensure security, and improve user experience.

3. How We Use Your Information

As part of our commitment to transparency and in line with our Data Protection Policy, we use information we collect from you to offer a secure, reliable, and personalized shopping experience. Here's how we utilize your personal and transactional data:

  • To process your orders and ensure timely delivery of products to your provided shipping address.
  • To offer responsive customer support and address your inquiries or concerns effectively.
  • To personalize your shopping experience by showing relevant products, offers, and recommendations based on your preferences.
  • To improve our website performance, user interface, product offerings, and overall customer experience.
  • To send promotional and marketing emails, product updates, or special discounts, only if you have opted in to receive such communications.
  • To prevent fraudulent activities, detect suspicious behavior, and enhance data and payment security for all users.

4. Data Sharing & Third Parties

We are committed to maintaining the confidentiality of your personal information in accordance with our Data Protection Policy. We ensure that data sharing is carried out with the highest level of integrity and only when necessary to facilitate your interactions with our platform.

  • We do not sell, rent, or trade your personal information to any third parties for marketing or commercial purposes.
  • We may share limited data with reliable third-party service providers, such as payment gateways and logistics partners, strictly for the purpose of processing transactions and fulfilling orders. These partners are bound by contractual obligations to protect your data and use it only for the services they perform on our behalf.
  • We may disclose information to regulatory or legal authorities when required to comply with applicable Indian laws, court orders, or legal proceedings.

All third-party interactions are governed by strict data confidentiality and security protocols, ensuring your personal data remains protected at every stage.

5. Cookies & Tracking Technologies

As part of our Cookie Policy, we use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You have full control and can disable cookies anytime through your browser settings to manage your privacy preferences.

6. Data Security

We implement robust security measures to protect your data from unauthorized access, modification, or disclosure.

7. Your Rights

You have the right to:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Opt out of marketing communications.
  • Withdraw consent for data processing at any time.

8. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page to keep you informed.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please feel free to reach out to us using the contact details below:

Email: support@hazuku.com

Address:
Holding No. 1368, Rash Behari School Road,
Noapara, North Twenty Four Parganas,
Barasat – 700124, West Bengal, India

Customer Support Hours: Every day from 9:00 AM to 5:00 PM